Shipping

Specify shipping costs and time frame. 

 

Delivery

Any delivery timeframes specified by us are indicative only.  We are not liable for any loss or damage that you may suffer if delivery is not made within the delivery timeframes or it is delayed for any reason. 

Please note that we can’t deliver wine outside of Australia.  We ‘re also not obliged to deliver the goods to a location where our nominated contractor or agent does not provide delivery services.  The person we deliver to has to be aged 18 years or over (and may be asked to provide proof of age).  If no-one is at the delivery address, or if there is no-one aged 18 or over, an attempted delivery notice will be left at the delivery address and you will need to collect your wine from the location specified in the notice. 

Returns

We are confident in the quality of all our products. However, in the unlikely event of defective produce please contact us at info@hurlyburlywines.com within 14 days from the date of delivery.

 

All returns should be sent to:

 

Hurly Burly Wines

Attention : Online Sales

39 Forest Road

West Hobart 7000

Tasmania

 

We recommend using a trackable shipping service as we will not be responsible for any returns that are not received. You will be responsible for paying for your own shipping costs for returning your item.

Once your return is received and inspected, we will notify you via email that we have received your item/s. We will assess the returned produce and notify you of whether the return will be accepted.

If the return is accepted, a refund will be processed via the original payment method within 5 business days of the acceptance.

Damaged Products

If the product ordered is damaged please contact us within 48 hours of delivery. We will be happy to send you replacement item/s.

Evidence will be required to support any claim.